问候-介绍-过程-解释-感谢沟通模式对门诊静脉输液室护理质量的影响
吕勤花,黄楚,曾苗苗,温映蕊
Influence of greetings-introduction-process-interpretation-thanks (AIDET) communication mode on quality of outpatient infusion room nursing
LV Qin-hua, HUANG Chu, ZENG Miao-miao, WEN Ying-rui
中国校医
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2021, (1): 34
-35,38
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